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Most recent job postings at boynton beach
via Government Jobs
posted_at: 5 days agoschedule_type: Full-timesalary: 64,949.04 a year
THIS IS A GRANT-FUNDED POSITION (Funded from October 1, 2023 to September 30, 2028).
The City of Boynton Beach's Police Officers are responsible for maintaining peace and safety, protecting life and property, and promoting community engagement and trust for the third largest municipality in Palm Beach County with an estimated population of approximately 75,000 residents. Boynton Beach Police... Officers serve a highly diverse and multicultural community,
THIS IS A GRANT-FUNDED POSITION (Funded from October 1, 2023 to September 30, 2028).
The City of Boynton Beach's Police Officers are responsible for maintaining peace and safety, protecting life and property, and promoting community engagement and trust for the third largest municipality in Palm Beach County with an estimated population of approximately 75,000 residents. Boynton Beach Police... Officers serve a highly diverse and multicultural community, which includes African Americans, Hispanics, French Creoles, Indigenous Americans, and Asians among its more than 75,000 residents.
Officers carry out these responsibilities by: patrolling an assigned area; responding to emergency calls; resolving conflicts; engaging in community policing and community relations, investigating crimes; rendering medical assistance; writing reports (using, software, computers, portable technology devices, and mobile data computers); handling crises or stressful situations, which may involve juveniles, the elderly, or the disabled; testifying in court; and enforcing Florida State laws and City Ordinances. Officers do this individually and sometimes as a member of a team, under direction of a supervisor. Once Officers have patrol experience they may be eligible to serve as part of a specialized unit (community policing, bicycle patrol, marine/boat patrol, motorcycle traffic enforcement, narcotics, criminal investigation, crime prevention, and others).
To accomplish this important work all Police Officers are expected to maintain their physical and mental fitness. All work is performed in accordance with City and Police Department policies and standard operating procedures.
Position Starting Annualized Salary:
Police Officer (Certified): $64,949*
• The starting rate of pay for newly hired police officers, who were actively employed for a
minimum of two (2) years as a certified law enforcement officer with a comparable agency, will be calculated as follows:
• Upon hire, officer will start at Step 0.
• Upon completion of probation, the officer is eligible to advance one (1) step for every two (2) full years of prior comparable certified law enforcement service, to a maximum of Step 3 ($75,186.63).
Certified Police Officer Incentive:
Certified Police Officers hired with the Boynton Beach Police Department will be eligible to receive a $5,000 incentive. This incentive will be paid as follows:
• $2,500 upon hire.
• $1,500 after six (6) months of employment - after successfully completing FTO.
• $1,000 after successful completion of probation.
KNOWLEDGE
• Knowledge of approved principles and practices of police work.
• Knowledge of applicable laws and *ordinances.
• Knowledge of the City of Boynton Beach's geography, physical, cultural, and social characteristics.*
• Knowledge of basic first aid methods, *Stop the Bleed, and *Mental Health First Aid.
• This specific knowledge may be acquired during employment and is not necessary to have at the time of application.
SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
• Read and comprehend police-related technical and legal information.
• Document (write) incidents and actions accurately, completely, and legibly using standard forms; must also document using computer software/programs.
• Communicate effectively using both spoken (in English) and non-verbal methods.
• Visually scan a scene for potential hazards, weapons, or evidence of a threat.
• Willingness to challenge or confront people when necessary and justified.
• Evaluate and choose between conflicting alternatives with partial or incomplete information.
• Compare letters, numbers, words, or pictures to determine those that are the same or different.
• Apply prior experience and knowledge to assess a specific situation (for example, recognize criminal activity, identify evidence, recognize potential hazards or threats, etc.).
• Take immediate action in an emergency or evolving situation.
• Adapt own actions to rapidly changing conditions based on the nature of the situation.
• Observe, remember, and identify what is unique about individuals, vehicles, or property (such as, physical appearance, clothing, vehicle model, color, or damage, etc.).
• Safely operate an emergency vehicle while under various road and weather conditions.
• Safety and effectively use standard issued police equipment and tools.
• Establish control of a situation through oral commands, body language, and demeanor.
• Recognize and appropriately respond to citizen needs.
• Show compassion, emotional support, and empathy for others.
• Explain and educate others regarding standards of acceptable and unacceptable behavior using plain, non-offensive language.
• Accept responsibility for own actions.
• Work harmoniously with people and agencies, who you do not have control over, to achieve a common goal.
• Complete tasks with specified level of detail and accuracy.
• Maintain the level of physical conditioning, fitness, and endurance needed to perform essential duties.
• Maintain control of emotional reactions and impulses while taking charge of or handling a disagreeable or dangerous situation.
• Climb, balance, stoop, kneel, crouch or crawl in the pursuit of suspects and/or in crime scene investigations.
• Stand, walk, or run in the apprehension of suspects.
• Lift, carry, push or pull persons, vehicles, or property.
• Communicate and interact courteously and effectively with the public in all situations in which you are representing the City.
MINIMUM QUALIFICATIONS
Police Officer (Certified)
• Be a United States citizen (U.S. born or naturalized).
• Have a high school diploma or General Education Development (GED) equivalent, which includes United States Armed Forces Institute (USAFI) tests. Equivalence of non-U.S. education must be approved by the State of Florida's Criminal Justice Standards and Training Commission.
• Florida Department of Law Enforcement Certification (Out-of-State Police Officer Certification will be considered with supporting training curriculum attached to this application).
• Be at least 19 years of age at time of application.
• Possess, or be eligible to obtain within seven (7) calendar days of hire, a valid Florida driver's license.
• Successfully complete any hiring process assessments.
• Additional training and/or certification(s) may be required as appropriate to assignment.
Additional Minimum Requirements for Out-of-State or Federally Certified Candidates:
Out-of-state or federally certified applicants also must provide verifiable proof of at least one (1) year of full-time, independent law enforcement experience within the past eight (8) years (excluding any academy training hours). This information must be included in the Work Experience section of this application.
PREFERRED ADDITIONAL QUALIFICATIONS
• Completed at least sixty (60) college credit hours toward a two (2) year degree or higher from an accredited private or public institution with at least a documented GPA of 2.0.
• Be at least 21 years of age at time of hire.
• Have at least one year of experience during which you had to establish and maintain a positive and effective relationship with others, i.e. working together as part of a team. Additional information about your experience must be documented in the appropriate field in the Supplemental Questions in this application.
• Have fluency in a language other than English, especially languages frequently used by Boynton Beach residents and visitors which include: Spanish, French Creole, Portuguese, Asian/Indo-European languages, and/or American Sign Language. The City reserves the right to verify fluency.
POST-OFFER REQUIREMENTS
Candidates who are selected for hire are first provided a "conditional offer" and are then required to successfully complete all of the following:
• Physical Exam
• Drug Screen
• Psychological Evaluation
• Comprehensive Background Investigation
• Computer Voice Stress Analysis (CVSA) or similar assessment tool
Additional Post-Offer Requirements for Out-of-State or Federally Certified Candidates
• Equivalency of Academy Training (92 hours), which includes High Liability
• State Officer Certification Exam
DISQUALIFYING CONDITIONS
Below is a list of factors that will disqualify you from being considered for employment as a Police Officer for the City of Boynton Beach. This is not an exhaustive list, and other factors, such as moral character, may be considered on a case-by-case basis. Moral character may include, but is not limited to, factors such as criminal activity (e.g. crimes against society, persons, or property) as well as prior work history or general life experiences. These factors are considered on a case-by-case basis which may include, among other elements, the facts of each case, your age at the time, and the number of incidents.
Within the past 3 years (36 months) you must NOT have had any of the following:
• 8 or more points on your driving record
• Traffic-related suspension of your driver's license
• Revocation of your driver's license
• 4 or more moving violations
• Conviction or case pending for DUI, DWI, BUI, or Hit and Run
• Outstanding traffic warrants or current pending citations (including unpaid traffic fines)
At any time, you must NOT have had any of the following:
• Convicted of, or pleaded guilty or nolo contendere to, any felony offense
• Convicted of, or pleaded guilty or nolo contendere to, any misdemeanor offense involving perjury, making a false statement, or domestic/family violence (including abuse of any high-risk population: children, elderly, or disabled).
• Received less than an Honorable Discharge from any of the U.S. Armed Services.
• Must NOT have body art or branding (of any kind) that:
• Covers your head, neck, or hands.
• Contains words or images depicting swear words, nudity, gang signs or affiliations, disrespect to any protected class including sexual orientation or sexual identification, or similarly offensive art.
• Additional restrictions on body art, branding, scarification, or piercing may be determined at the discretion of the Chief of Police on a case-by-case basis.
Must NOT currently:
• Be under criminal investigation or have criminal charges pending.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City Show more details...
The City of Boynton Beach's Police Officers are responsible for maintaining peace and safety, protecting life and property, and promoting community engagement and trust for the third largest municipality in Palm Beach County with an estimated population of approximately 75,000 residents. Boynton Beach Police... Officers serve a highly diverse and multicultural community, which includes African Americans, Hispanics, French Creoles, Indigenous Americans, and Asians among its more than 75,000 residents.
Officers carry out these responsibilities by: patrolling an assigned area; responding to emergency calls; resolving conflicts; engaging in community policing and community relations, investigating crimes; rendering medical assistance; writing reports (using, software, computers, portable technology devices, and mobile data computers); handling crises or stressful situations, which may involve juveniles, the elderly, or the disabled; testifying in court; and enforcing Florida State laws and City Ordinances. Officers do this individually and sometimes as a member of a team, under direction of a supervisor. Once Officers have patrol experience they may be eligible to serve as part of a specialized unit (community policing, bicycle patrol, marine/boat patrol, motorcycle traffic enforcement, narcotics, criminal investigation, crime prevention, and others).
To accomplish this important work all Police Officers are expected to maintain their physical and mental fitness. All work is performed in accordance with City and Police Department policies and standard operating procedures.
Position Starting Annualized Salary:
Police Officer (Certified): $64,949*
• The starting rate of pay for newly hired police officers, who were actively employed for a
minimum of two (2) years as a certified law enforcement officer with a comparable agency, will be calculated as follows:
• Upon hire, officer will start at Step 0.
• Upon completion of probation, the officer is eligible to advance one (1) step for every two (2) full years of prior comparable certified law enforcement service, to a maximum of Step 3 ($75,186.63).
Certified Police Officer Incentive:
Certified Police Officers hired with the Boynton Beach Police Department will be eligible to receive a $5,000 incentive. This incentive will be paid as follows:
• $2,500 upon hire.
• $1,500 after six (6) months of employment - after successfully completing FTO.
• $1,000 after successful completion of probation.
KNOWLEDGE
• Knowledge of approved principles and practices of police work.
• Knowledge of applicable laws and *ordinances.
• Knowledge of the City of Boynton Beach's geography, physical, cultural, and social characteristics.*
• Knowledge of basic first aid methods, *Stop the Bleed, and *Mental Health First Aid.
• This specific knowledge may be acquired during employment and is not necessary to have at the time of application.
SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
• Read and comprehend police-related technical and legal information.
• Document (write) incidents and actions accurately, completely, and legibly using standard forms; must also document using computer software/programs.
• Communicate effectively using both spoken (in English) and non-verbal methods.
• Visually scan a scene for potential hazards, weapons, or evidence of a threat.
• Willingness to challenge or confront people when necessary and justified.
• Evaluate and choose between conflicting alternatives with partial or incomplete information.
• Compare letters, numbers, words, or pictures to determine those that are the same or different.
• Apply prior experience and knowledge to assess a specific situation (for example, recognize criminal activity, identify evidence, recognize potential hazards or threats, etc.).
• Take immediate action in an emergency or evolving situation.
• Adapt own actions to rapidly changing conditions based on the nature of the situation.
• Observe, remember, and identify what is unique about individuals, vehicles, or property (such as, physical appearance, clothing, vehicle model, color, or damage, etc.).
• Safely operate an emergency vehicle while under various road and weather conditions.
• Safety and effectively use standard issued police equipment and tools.
• Establish control of a situation through oral commands, body language, and demeanor.
• Recognize and appropriately respond to citizen needs.
• Show compassion, emotional support, and empathy for others.
• Explain and educate others regarding standards of acceptable and unacceptable behavior using plain, non-offensive language.
• Accept responsibility for own actions.
• Work harmoniously with people and agencies, who you do not have control over, to achieve a common goal.
• Complete tasks with specified level of detail and accuracy.
• Maintain the level of physical conditioning, fitness, and endurance needed to perform essential duties.
• Maintain control of emotional reactions and impulses while taking charge of or handling a disagreeable or dangerous situation.
• Climb, balance, stoop, kneel, crouch or crawl in the pursuit of suspects and/or in crime scene investigations.
• Stand, walk, or run in the apprehension of suspects.
• Lift, carry, push or pull persons, vehicles, or property.
• Communicate and interact courteously and effectively with the public in all situations in which you are representing the City.
MINIMUM QUALIFICATIONS
Police Officer (Certified)
• Be a United States citizen (U.S. born or naturalized).
• Have a high school diploma or General Education Development (GED) equivalent, which includes United States Armed Forces Institute (USAFI) tests. Equivalence of non-U.S. education must be approved by the State of Florida's Criminal Justice Standards and Training Commission.
• Florida Department of Law Enforcement Certification (Out-of-State Police Officer Certification will be considered with supporting training curriculum attached to this application).
• Be at least 19 years of age at time of application.
• Possess, or be eligible to obtain within seven (7) calendar days of hire, a valid Florida driver's license.
• Successfully complete any hiring process assessments.
• Additional training and/or certification(s) may be required as appropriate to assignment.
Additional Minimum Requirements for Out-of-State or Federally Certified Candidates:
Out-of-state or federally certified applicants also must provide verifiable proof of at least one (1) year of full-time, independent law enforcement experience within the past eight (8) years (excluding any academy training hours). This information must be included in the Work Experience section of this application.
PREFERRED ADDITIONAL QUALIFICATIONS
• Completed at least sixty (60) college credit hours toward a two (2) year degree or higher from an accredited private or public institution with at least a documented GPA of 2.0.
• Be at least 21 years of age at time of hire.
• Have at least one year of experience during which you had to establish and maintain a positive and effective relationship with others, i.e. working together as part of a team. Additional information about your experience must be documented in the appropriate field in the Supplemental Questions in this application.
• Have fluency in a language other than English, especially languages frequently used by Boynton Beach residents and visitors which include: Spanish, French Creole, Portuguese, Asian/Indo-European languages, and/or American Sign Language. The City reserves the right to verify fluency.
POST-OFFER REQUIREMENTS
Candidates who are selected for hire are first provided a "conditional offer" and are then required to successfully complete all of the following:
• Physical Exam
• Drug Screen
• Psychological Evaluation
• Comprehensive Background Investigation
• Computer Voice Stress Analysis (CVSA) or similar assessment tool
Additional Post-Offer Requirements for Out-of-State or Federally Certified Candidates
• Equivalency of Academy Training (92 hours), which includes High Liability
• State Officer Certification Exam
DISQUALIFYING CONDITIONS
Below is a list of factors that will disqualify you from being considered for employment as a Police Officer for the City of Boynton Beach. This is not an exhaustive list, and other factors, such as moral character, may be considered on a case-by-case basis. Moral character may include, but is not limited to, factors such as criminal activity (e.g. crimes against society, persons, or property) as well as prior work history or general life experiences. These factors are considered on a case-by-case basis which may include, among other elements, the facts of each case, your age at the time, and the number of incidents.
Within the past 3 years (36 months) you must NOT have had any of the following:
• 8 or more points on your driving record
• Traffic-related suspension of your driver's license
• Revocation of your driver's license
• 4 or more moving violations
• Conviction or case pending for DUI, DWI, BUI, or Hit and Run
• Outstanding traffic warrants or current pending citations (including unpaid traffic fines)
At any time, you must NOT have had any of the following:
• Convicted of, or pleaded guilty or nolo contendere to, any felony offense
• Convicted of, or pleaded guilty or nolo contendere to, any misdemeanor offense involving perjury, making a false statement, or domestic/family violence (including abuse of any high-risk population: children, elderly, or disabled).
• Received less than an Honorable Discharge from any of the U.S. Armed Services.
• Must NOT have body art or branding (of any kind) that:
• Covers your head, neck, or hands.
• Contains words or images depicting swear words, nudity, gang signs or affiliations, disrespect to any protected class including sexual orientation or sexual identification, or similarly offensive art.
• Additional restrictions on body art, branding, scarification, or piercing may be determined at the discretion of the Chief of Police on a case-by-case basis.
Must NOT currently:
• Be under criminal investigation or have criminal charges pending.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City Show more details...
via Government Jobs
posted_at: 10 days agoschedule_type: Full-timesalary: 25.39–38.09 an hour
The purpose of this classification is to perform technical engineering review of proposed/submitted permit applications, to include conducting engineering inspections for city permits, reviewing engineering plans for code conformance, issuing right-of-way permits, and performing other technical services.
The following duties are normal for this position. The omission of specific statements of the... duties does not exclude them from the classification
The purpose of this classification is to perform technical engineering review of proposed/submitted permit applications, to include conducting engineering inspections for city permits, reviewing engineering plans for code conformance, issuing right-of-way permits, and performing other technical services.
The following duties are normal for this position. The omission of specific statements of the... duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Interprets and enforces the provisions of applicable federal, state, and local codes, laws, rules, regulations, specifications, standards, policies and procedures; initiates any actions necessary to correct deviations or violations; follows up on code enforcement violations.
Performs engineering inspections for city permit applications; makes field measurements and identifies construction problems; attends pre-construction meetings; determines appropriate point for engineering staff to approve temporary or permanent certificates of occupancy on buildings.
Reviews right-of-way permits requests and plans; issues permits for work in city right-of-ways.
Participates in the Development Review Committee to evaluate compliance with applicable city, state, and federal codes related to improvements of roads, parking lots, drainage facilities, utilities, placement of commercial dumpsters.
Performs plan review for conformance with applicable federal, state, and local codes, ordinances, laws, rules, regulations, standards, policies, and procedures relating to engineering, utilities, and public works; reviews site plans, master plans, and engineering data such as paving/drainage, as-built drawings, and shop drawings; prepares comments on plans for Technical Review Committee and on construction permit requests; inputs status of plans review into computer.
Performs field inspections of new/existing construction for compliance with applicable federal, state, and local codes and ordinances; inspects new/remodeled single-family homes, multi-family homes, commercial buildings, industrial sites, construction sites, and construction phases; examines construction documents, permits, and specifications and compares actual work to planned work to ensure compliance with approved construction plans.
Determines whether construction work passes or fails inspections; identifies violations of laws, codes, or regulations; identifies construction performed without a permit.
Posts/issues violation notices, "not approved" notices, and correction notices as appropriate; provides assistance with code enforcement cases.
Provides information and technical assistance concerning applicable codes, technical requirements, and zoning issues; responds to questions or complaints concerning engineering issues, code requirements, and code violations; meets with and discusses problem areas with property owners, developers, contractors, engineers, and architects; researches problems and recommends solutions to problems; provides technical support and advice to other city departments.
Coordinates inspection activities with other departments, property owners, contractors, other inspectors, or other individuals.
Presents reports, problems, research, and recommendations to city engineer, department director, or supervisor; provides recommendations for changes to codes/ordinances.
Attends meetings and serves on various committees as needed, which may include the Development Review Committee and Environmental Review Committee.
Interacts with outside agencies, such as Palm Beach County Engineering Department, Florida Department of Transportation, Department of Environmental Protection, and Florida Power & Light Company.
Maintains logs and records of inspections, plan reviews, and other work activities.
Prepares or completes various forms, reports, correspondence, logs, lists, inspection reports, engineering drawings, or other documents.
Receives various forms, reports, correspondence, logs, legal descriptions, construction plans, architectural plans, building permit plans, right-of-way plans, engineering cost estimates, utility agreements, requests for surety reductions, soil compaction tests, abandonment requests, plats, surveys, codes, regulations, specifications, standards, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, or other programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner.
Operates a variety of equipment and tools associated with inspection activities, which may include a motor vehicle, radio communications equipment, blueprint copier, light meter, tape measure, folding ruler, architectural ruler, engineering ruler, or drafting instruments.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
Communicates with supervisor, employees, other divisions, other departments, city officials, government agencies, engineers, architects, developers, contractors, property owners, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include scanning blueprints or standard-sized documents, answering telephone calls, typing documents, sending/receiving emails, or filing documentation.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
• Associate's degree in Engineering, Construction, Architecture or a closely related field;
• Three (3) years' experience including engineering inspections, survey work, and construction; and
• Possess [or able to obtain within fourteen (14) days of hire] and maintain a valid Florida driver’s license.
COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to establish and maintain harmonious working relationships with Supervisor, customers, other employees, other departments, governmental and regulatory agencies, and the general public.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read and understand plans and specifications and determine engineering compliance, as specified in City, state, and local codes, ordinances, resolutions, regulations, standards, specifications, policies and procedures.
Knowledge of applicable Federal, State, and local codes, laws, rules, regulations, specifications, standards, policies and procedures.
Knowledge of and the ability to examine and identify potential issues with permit applications, construction plans, documents, and specifications.
Ability to perform comprehensive and accurate research using a wide variety of resources.
Ability to effectively and expeditiously resolve issues and problems related to plan review.
Ability to interact and establish effective and harmonious working relationships with a variety of individuals including property owners, contractors, engineers, architects, City officials, supervisors, co-workers, and employees from other City departments.
Ability to provide guidance, assistance, and/or interpretation to others regarding the permit application process.
Ability to effectively communicate both orally and in writing.
Ability to appropriately and safely operate all work-related tools and equipment, including a personal computer and work associated software applications.
Basic knowledge of road design and construction principles and practices as applied to the planning, design, construction, operation, and maintenance of municipal infrastructure.
Basic knowledge of utility engineering and construction principles and practices as applied to the planning, design, construction, operation, and maintenance of water and wastewater treatment facilities.
Basic knowledge and understanding of rules, regulations, and procedures concerning operations and maintenance of utilities systems.
Basic knowledge of regulatory permitting, reporting and operating requirements for public infrastructure and utility systems.
Basic knowledge of designing standards for utility infrastructure.
Basic knowledge of the capabilities and results of AutoCAD plans and Profile Drawings, Geographic Information Systems (GIS), and hydraulic modeling.
Ability to conduct field inspections for engineering compliance as specified in City, state, and local codes, ordinances, resolutions, regulations, standards, specifications, policies and procedures.
PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, wetness, humidity, rain, temperature and noise extremes, machinery, vibrations, traffic hazards, or bright/dim light.
TThe City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City Show more details...
The following duties are normal for this position. The omission of specific statements of the... duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Interprets and enforces the provisions of applicable federal, state, and local codes, laws, rules, regulations, specifications, standards, policies and procedures; initiates any actions necessary to correct deviations or violations; follows up on code enforcement violations.
Performs engineering inspections for city permit applications; makes field measurements and identifies construction problems; attends pre-construction meetings; determines appropriate point for engineering staff to approve temporary or permanent certificates of occupancy on buildings.
Reviews right-of-way permits requests and plans; issues permits for work in city right-of-ways.
Participates in the Development Review Committee to evaluate compliance with applicable city, state, and federal codes related to improvements of roads, parking lots, drainage facilities, utilities, placement of commercial dumpsters.
Performs plan review for conformance with applicable federal, state, and local codes, ordinances, laws, rules, regulations, standards, policies, and procedures relating to engineering, utilities, and public works; reviews site plans, master plans, and engineering data such as paving/drainage, as-built drawings, and shop drawings; prepares comments on plans for Technical Review Committee and on construction permit requests; inputs status of plans review into computer.
Performs field inspections of new/existing construction for compliance with applicable federal, state, and local codes and ordinances; inspects new/remodeled single-family homes, multi-family homes, commercial buildings, industrial sites, construction sites, and construction phases; examines construction documents, permits, and specifications and compares actual work to planned work to ensure compliance with approved construction plans.
Determines whether construction work passes or fails inspections; identifies violations of laws, codes, or regulations; identifies construction performed without a permit.
Posts/issues violation notices, "not approved" notices, and correction notices as appropriate; provides assistance with code enforcement cases.
Provides information and technical assistance concerning applicable codes, technical requirements, and zoning issues; responds to questions or complaints concerning engineering issues, code requirements, and code violations; meets with and discusses problem areas with property owners, developers, contractors, engineers, and architects; researches problems and recommends solutions to problems; provides technical support and advice to other city departments.
Coordinates inspection activities with other departments, property owners, contractors, other inspectors, or other individuals.
Presents reports, problems, research, and recommendations to city engineer, department director, or supervisor; provides recommendations for changes to codes/ordinances.
Attends meetings and serves on various committees as needed, which may include the Development Review Committee and Environmental Review Committee.
Interacts with outside agencies, such as Palm Beach County Engineering Department, Florida Department of Transportation, Department of Environmental Protection, and Florida Power & Light Company.
Maintains logs and records of inspections, plan reviews, and other work activities.
Prepares or completes various forms, reports, correspondence, logs, lists, inspection reports, engineering drawings, or other documents.
Receives various forms, reports, correspondence, logs, legal descriptions, construction plans, architectural plans, building permit plans, right-of-way plans, engineering cost estimates, utility agreements, requests for surety reductions, soil compaction tests, abandonment requests, plats, surveys, codes, regulations, specifications, standards, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, or other programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner.
Operates a variety of equipment and tools associated with inspection activities, which may include a motor vehicle, radio communications equipment, blueprint copier, light meter, tape measure, folding ruler, architectural ruler, engineering ruler, or drafting instruments.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
Communicates with supervisor, employees, other divisions, other departments, city officials, government agencies, engineers, architects, developers, contractors, property owners, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include scanning blueprints or standard-sized documents, answering telephone calls, typing documents, sending/receiving emails, or filing documentation.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
• Associate's degree in Engineering, Construction, Architecture or a closely related field;
• Three (3) years' experience including engineering inspections, survey work, and construction; and
• Possess [or able to obtain within fourteen (14) days of hire] and maintain a valid Florida driver’s license.
COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to establish and maintain harmonious working relationships with Supervisor, customers, other employees, other departments, governmental and regulatory agencies, and the general public.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read and understand plans and specifications and determine engineering compliance, as specified in City, state, and local codes, ordinances, resolutions, regulations, standards, specifications, policies and procedures.
Knowledge of applicable Federal, State, and local codes, laws, rules, regulations, specifications, standards, policies and procedures.
Knowledge of and the ability to examine and identify potential issues with permit applications, construction plans, documents, and specifications.
Ability to perform comprehensive and accurate research using a wide variety of resources.
Ability to effectively and expeditiously resolve issues and problems related to plan review.
Ability to interact and establish effective and harmonious working relationships with a variety of individuals including property owners, contractors, engineers, architects, City officials, supervisors, co-workers, and employees from other City departments.
Ability to provide guidance, assistance, and/or interpretation to others regarding the permit application process.
Ability to effectively communicate both orally and in writing.
Ability to appropriately and safely operate all work-related tools and equipment, including a personal computer and work associated software applications.
Basic knowledge of road design and construction principles and practices as applied to the planning, design, construction, operation, and maintenance of municipal infrastructure.
Basic knowledge of utility engineering and construction principles and practices as applied to the planning, design, construction, operation, and maintenance of water and wastewater treatment facilities.
Basic knowledge and understanding of rules, regulations, and procedures concerning operations and maintenance of utilities systems.
Basic knowledge of regulatory permitting, reporting and operating requirements for public infrastructure and utility systems.
Basic knowledge of designing standards for utility infrastructure.
Basic knowledge of the capabilities and results of AutoCAD plans and Profile Drawings, Geographic Information Systems (GIS), and hydraulic modeling.
Ability to conduct field inspections for engineering compliance as specified in City, state, and local codes, ordinances, resolutions, regulations, standards, specifications, policies and procedures.
PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, wetness, humidity, rain, temperature and noise extremes, machinery, vibrations, traffic hazards, or bright/dim light.
TThe City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City Show more details...
via GovernmentJobs.com
posted_at: 23 days agoschedule_type: Full-timesalary: 66,981.71–100,472.56 a year
Highly responsible, management and technical position that provides both administrative and field support to the Community Standards Director in managing the daily operations, including supervision of Community Standards Specialists and Outreach Coordinator(s), facilities and general operations. Demonstrates leadership through setting the example by providing high level customer service and... following the divisional and City mission, core values
Highly responsible, management and technical position that provides both administrative and field support to the Community Standards Director in managing the daily operations, including supervision of Community Standards Specialists and Outreach Coordinator(s), facilities and general operations. Demonstrates leadership through setting the example by providing high level customer service and... following the divisional and City mission, core values and policies. The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Assists with managing the daily operations, including supervision of assigned Community Standards Specialists and Outreach Coordinator(s), attendance tracking, facilities and general operations; determines routine logistical actions and may act on behalf of the Director in his/her absence.
Spends 50% of the shift in the field; conducting joint inspects, sweeping City for violations, conduct ride alongs with staff, etc. The other 50% is spent in the office doing managerial duties and administrative work.
Recommends and assists in interviewing and selecting all new incoming Community Standards Specialists, promotions, and discipline of assigned staff.
Reviews operating procedures to include identifying and analyzing issues and problem-solving; may represent the Director at meetings, conferences, including contacts with outside agencies.
Prioritizes and oversees work and scheduling of assigned Community Standards Specialists; responds to leave requests and ensures accuracy of timesheets in Kronos; prepares annual performance reviews by providing ongoing and formal feedback by documenting as a journal entry in NeoGov.
Organizes, prioritizes, and delegates workload, while monitoring work in progress and inspecting work that is completed. Provides assistance or coverage to other employees as needed.
Provides customer service either directly or through delegation, in person, by phone or by written correspondence. Ensures department/division standards for customer service are met by all employees.
Supervises Specialists deployment and assists others in investigating and responding to unusual or difficult situations and resolving problems and complaints.
Plans and coordinates disaster preparedness for the division to include distribution of supplies, assigning of duties and participating on "Damage Assessment" teams after declared emergencies evaluating structural and property damage.
Composes correspondence, reports, memorandums, forms, etc.; interprets departmental/division administrative and personnel policies and procedures; relays instructions.
Participates in assisting the Community Standards Director in developing, implementing, and maintaining code enforcement policies, priorities, objectives, and goals as it relates to the enforcement of codes and community outreach, and City wide policies, objectives, and goals.
Performs various administrative and reporting duties involving inspection results and reconciliation requirements, e.g., prepares and maintains code enforcement records and reports; collects and analyzes data for departmental reports.
Conducts or attends meetings with other departments, agencies, and/or vendors to develop proposals and contracts.
Conducts scheduled staff and Outreach meetings; creates agendas for such meetings and communicates meeting minutes for such meeting with the entire division.
Attends professional organization functions and provide in-service training utilizing knowledge gained; keep record of assigned Community Standard Specialists and Outreach’s Continuing Education Unit (CEU's) required to maintain current certifications.
Prepares and presents lien reduction cases for special magistrate hearings; prepares and provides photographs, supporting documentation, witness testimony etc.
Responsible for coordinating all Magistrate Board meetings, agendas, case files for all Magistrate cases, including Code, Life Safety, and Chronic Nuisance matters in the absence of the Community Standards Administrative Supervisor.
Perform other related duties and projects as required.
Bachelor’s Degree in public administration, business administration, criminal justice, construction, civil engineering, architecture, or urban planning or related field and:Three (3) years of experience in customer service, code inspection and/or enforcement or related field; or an equivalent combination of education, training, and experience. Must include a minimum of two (2) years of supervisory experience, or as an Outreach Coordinator. Must possess Florida Association of Code Enforcement (FACE)Level I-II Certifications and acquire Level III within one (1) year of employment or acceptance of this position. Must possess and maintain a valid Florida Driver's License.
External candidates who are otherwise qualified must possess Florida Association of Code Enforcement (FACE) Fundamentals of Code Enforcement Certification, and must obtain FACE Administrative Aspects of Code Enforcement, Legal Issues in Code Enforcement, within twelve (12) months of employment.
PREFFERED QUALIFICATIONS:
Master’s degree in public administration, business administration, fire science, construction, civil engineering, architecture, or urban planning or related field. Five (5) years previous experience, of which two (2) years were working in a supervisory capacity and/or as an Outreach Coordinator or in an equivalent position.
COMMUNICATION COMPETENCIES
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media.
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to establish and maintain harmonious working relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of City of Boynton Beach municipal code and inspection practices, principles, and procedures.
Knowledge of and the ability to plan, organize, develop, and administer programs and functions for the establishment of code enforcement.
Effectively communicates with employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, and resolve problems.
Ability to coordinate with and effectively utilize and support the services of other City departments.
Ability to effectively and clearly communicate both orally and in writing.
Ability to lead and manage employees effectively.
Ability to establish and maintain harmonious working relationships with administrative staff, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
Ability to provide high quality customer service.
Skilled in identifying and creatively resolving complex problems as they arise.
Physical and Sensory Requirements / Environmental Factors
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability Show more details...
Assists with managing the daily operations, including supervision of assigned Community Standards Specialists and Outreach Coordinator(s), attendance tracking, facilities and general operations; determines routine logistical actions and may act on behalf of the Director in his/her absence.
Spends 50% of the shift in the field; conducting joint inspects, sweeping City for violations, conduct ride alongs with staff, etc. The other 50% is spent in the office doing managerial duties and administrative work.
Recommends and assists in interviewing and selecting all new incoming Community Standards Specialists, promotions, and discipline of assigned staff.
Reviews operating procedures to include identifying and analyzing issues and problem-solving; may represent the Director at meetings, conferences, including contacts with outside agencies.
Prioritizes and oversees work and scheduling of assigned Community Standards Specialists; responds to leave requests and ensures accuracy of timesheets in Kronos; prepares annual performance reviews by providing ongoing and formal feedback by documenting as a journal entry in NeoGov.
Organizes, prioritizes, and delegates workload, while monitoring work in progress and inspecting work that is completed. Provides assistance or coverage to other employees as needed.
Provides customer service either directly or through delegation, in person, by phone or by written correspondence. Ensures department/division standards for customer service are met by all employees.
Supervises Specialists deployment and assists others in investigating and responding to unusual or difficult situations and resolving problems and complaints.
Plans and coordinates disaster preparedness for the division to include distribution of supplies, assigning of duties and participating on "Damage Assessment" teams after declared emergencies evaluating structural and property damage.
Composes correspondence, reports, memorandums, forms, etc.; interprets departmental/division administrative and personnel policies and procedures; relays instructions.
Participates in assisting the Community Standards Director in developing, implementing, and maintaining code enforcement policies, priorities, objectives, and goals as it relates to the enforcement of codes and community outreach, and City wide policies, objectives, and goals.
Performs various administrative and reporting duties involving inspection results and reconciliation requirements, e.g., prepares and maintains code enforcement records and reports; collects and analyzes data for departmental reports.
Conducts or attends meetings with other departments, agencies, and/or vendors to develop proposals and contracts.
Conducts scheduled staff and Outreach meetings; creates agendas for such meetings and communicates meeting minutes for such meeting with the entire division.
Attends professional organization functions and provide in-service training utilizing knowledge gained; keep record of assigned Community Standard Specialists and Outreach’s Continuing Education Unit (CEU's) required to maintain current certifications.
Prepares and presents lien reduction cases for special magistrate hearings; prepares and provides photographs, supporting documentation, witness testimony etc.
Responsible for coordinating all Magistrate Board meetings, agendas, case files for all Magistrate cases, including Code, Life Safety, and Chronic Nuisance matters in the absence of the Community Standards Administrative Supervisor.
Perform other related duties and projects as required.
Bachelor’s Degree in public administration, business administration, criminal justice, construction, civil engineering, architecture, or urban planning or related field and:Three (3) years of experience in customer service, code inspection and/or enforcement or related field; or an equivalent combination of education, training, and experience. Must include a minimum of two (2) years of supervisory experience, or as an Outreach Coordinator. Must possess Florida Association of Code Enforcement (FACE)Level I-II Certifications and acquire Level III within one (1) year of employment or acceptance of this position. Must possess and maintain a valid Florida Driver's License.
External candidates who are otherwise qualified must possess Florida Association of Code Enforcement (FACE) Fundamentals of Code Enforcement Certification, and must obtain FACE Administrative Aspects of Code Enforcement, Legal Issues in Code Enforcement, within twelve (12) months of employment.
PREFFERED QUALIFICATIONS:
Master’s degree in public administration, business administration, fire science, construction, civil engineering, architecture, or urban planning or related field. Five (5) years previous experience, of which two (2) years were working in a supervisory capacity and/or as an Outreach Coordinator or in an equivalent position.
COMMUNICATION COMPETENCIES
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media.
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to establish and maintain harmonious working relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of City of Boynton Beach municipal code and inspection practices, principles, and procedures.
Knowledge of and the ability to plan, organize, develop, and administer programs and functions for the establishment of code enforcement.
Effectively communicates with employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, and resolve problems.
Ability to coordinate with and effectively utilize and support the services of other City departments.
Ability to effectively and clearly communicate both orally and in writing.
Ability to lead and manage employees effectively.
Ability to establish and maintain harmonious working relationships with administrative staff, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
Ability to provide high quality customer service.
Skilled in identifying and creatively resolving complex problems as they arise.
Physical and Sensory Requirements / Environmental Factors
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS' PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability Show more details...
via Government Jobs
posted_at: 4 days agoschedule_type: Full-timesalary: 21,112–31,668 a year
The purpose of this classification is to assist in the supervision of the day-to-day operations of the City's Pool, including staff supervision, lifeguard functions, special projects and other administrative functions.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any... order of importance. The omission of specific statements
The purpose of this classification is to assist in the supervision of the day-to-day operations of the City's Pool, including staff supervision, lifeguard functions, special projects and other administrative functions.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any... order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Oversees and directs assigned staff, addresses employee concerns and problems, directing work, counseling; organizes and assists with staff training; acts as supervisor in supervisor's absence.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Consults with Pool Supervisor or other officials to review division operations/activities, review/resolve problems, receive advice/direction, and provide recommendations.
Performs lifeguard functions and monitors swimming areas; monitors safety and welfare of pool visitors, swimmers, and other individuals; ensures compliance with applicable laws, rules, regulations, and safety guidelines; cautions swimmers regarding unsafe areas, conditions, or activities; assists in locating missing persons; handles situations involving excessive noise, disruptive behavior, potential violence, or other problems; monitors crowd activities and initiates crowd control as needed; takes appropriate disciplinary action to maintain a peaceful environment.
Conducts and/or assists with water rescues of swimmers in danger of drowning; administers basic life support (CPR) and first aid as needed; obtains emergency medical assistance when necessary; coordinates medical/rescue activities with emergency medical personnel.
Assists in processing financial transactions; counts and balances revenues; forwards revenues as appropriate.
Provides education and information to the public regarding pool safety, drowning prevention, policies, procedures, or other issues.
Reports accidents or injuries; completes incident reports or reviews incident reports completed by subordinate staff; submits incident reports to supervisor.
Conducts or assists with special projects as assigned.
Prepares or completes various forms, reports, correspondence, logs, performance evaluations, payroll documents, schedules, incident reports, statistical reports, or other documents.
Operates a pressure cleaner, defibrillator, oxygen regulator, rescue equipment, medical supplies, personal computer, general office equipment, or other equipment as necessary to complete essential functions, including the use of word processing, spreadsheet, database, e?mail, Internet, or other computer programs.
Maintains file system of departmental records.
Communicates with supervisor, employees, other departments, City officials, public safety personnel, patrons, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Attends meetings as needed.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; participates in physical fitness training and continuing education activities; attends workshops and training sessions as appropriate.
Maintains high physical fitness level through mandatory work-outs.
Maintains training in medical rescues.
May operate City vehicles for work related purposes as designated by supervisor.
ADDITIONAL FUNCTIONS
Performs minor janitorial
Answers the telephone.
Performs other related duties as required.
High school diploma or GED; supplemented by vocational/technical training in lifeguard/professional rescue, CPR, and first aid; one (1) year of pool lifeguard experience, with some supervisory experience. Must possess and maintain certification as a professional lifeguard and certification in CPR. Must possess and maintain a valid Florida driver's license.
PREFERRED QUALIFICATIONS
Possession of the Water Safety Instructors (WSI) certification. Possession of the Aquatic Facility Operator (AFO) certification.
COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of Basic Life Support procedures.
• Knowledge of lifesaving and resuscitative techniques and procedures.
• Knowledge of Pool rescue operations, protocols and rescue procedures.
• Ability to run and swim with strength and endurance.
• Demonstrated ability to proficiently administer CPR, and to use an Automatic External Defibrillator.
• Ability to communicate effectively in oral and written form.
• Ability to interact in a polite, helpful and courteous manner when engaged in any activity with the public and co-workers Show more details...
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any... order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Oversees and directs assigned staff, addresses employee concerns and problems, directing work, counseling; organizes and assists with staff training; acts as supervisor in supervisor's absence.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Consults with Pool Supervisor or other officials to review division operations/activities, review/resolve problems, receive advice/direction, and provide recommendations.
Performs lifeguard functions and monitors swimming areas; monitors safety and welfare of pool visitors, swimmers, and other individuals; ensures compliance with applicable laws, rules, regulations, and safety guidelines; cautions swimmers regarding unsafe areas, conditions, or activities; assists in locating missing persons; handles situations involving excessive noise, disruptive behavior, potential violence, or other problems; monitors crowd activities and initiates crowd control as needed; takes appropriate disciplinary action to maintain a peaceful environment.
Conducts and/or assists with water rescues of swimmers in danger of drowning; administers basic life support (CPR) and first aid as needed; obtains emergency medical assistance when necessary; coordinates medical/rescue activities with emergency medical personnel.
Assists in processing financial transactions; counts and balances revenues; forwards revenues as appropriate.
Provides education and information to the public regarding pool safety, drowning prevention, policies, procedures, or other issues.
Reports accidents or injuries; completes incident reports or reviews incident reports completed by subordinate staff; submits incident reports to supervisor.
Conducts or assists with special projects as assigned.
Prepares or completes various forms, reports, correspondence, logs, performance evaluations, payroll documents, schedules, incident reports, statistical reports, or other documents.
Operates a pressure cleaner, defibrillator, oxygen regulator, rescue equipment, medical supplies, personal computer, general office equipment, or other equipment as necessary to complete essential functions, including the use of word processing, spreadsheet, database, e?mail, Internet, or other computer programs.
Maintains file system of departmental records.
Communicates with supervisor, employees, other departments, City officials, public safety personnel, patrons, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Attends meetings as needed.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; participates in physical fitness training and continuing education activities; attends workshops and training sessions as appropriate.
Maintains high physical fitness level through mandatory work-outs.
Maintains training in medical rescues.
May operate City vehicles for work related purposes as designated by supervisor.
ADDITIONAL FUNCTIONS
Performs minor janitorial
Answers the telephone.
Performs other related duties as required.
High school diploma or GED; supplemented by vocational/technical training in lifeguard/professional rescue, CPR, and first aid; one (1) year of pool lifeguard experience, with some supervisory experience. Must possess and maintain certification as a professional lifeguard and certification in CPR. Must possess and maintain a valid Florida driver's license.
PREFERRED QUALIFICATIONS
Possession of the Water Safety Instructors (WSI) certification. Possession of the Aquatic Facility Operator (AFO) certification.
COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of Basic Life Support procedures.
• Knowledge of lifesaving and resuscitative techniques and procedures.
• Knowledge of Pool rescue operations, protocols and rescue procedures.
• Ability to run and swim with strength and endurance.
• Demonstrated ability to proficiently administer CPR, and to use an Automatic External Defibrillator.
• Ability to communicate effectively in oral and written form.
• Ability to interact in a polite, helpful and courteous manner when engaged in any activity with the public and co-workers Show more details...
via Jobs | NYU Langone Health
posted_at: 5 days agoschedule_type: Full-time
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital in New York and the #3 Hospital in the nation by U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 300 locations throughout the New York area, including six inpatient locations, a... children’s hospital, three emergency rooms and a level
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital in New York and the #3 Hospital in the nation by U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 300 locations throughout the New York area, including six inpatient locations, a... children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.
For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Position Summary:
We have an exciting opportunity to join our team as an Access Center Representative I.
In this role, the Access Center Representative will act as the first "welcome" for the caller on behalf of the NYU FGP physician practices. The representative will schedule patient appointments and field inquires, concerns, and requests. The representative will instill loyalty and confidence by anticipating patient needs, displaying genuine interest, and providing accurate and efficient service to all patient and customer callers. As appropriate, the position will elicit patient information and follow established protocols to schedule patient appointments for specialized services. The representative will ensure that patient needs are met and promote the optimum Patient Experience. The Access Center Representative will establish and maintain effective relationships with patients and their families via active listening, empathy, rapport, courtesy, and professionalism.
Job Responsibilities:
• Respond to multi-channel inquiries from patients, physicians, employees, and other callers regarding appointments, referrals, provider messages, and services within the Patient Access Center in accordance with established NYU FGP guidelines.
• Utilize physician protocols to schedule appointments for NYU FGP specialties and meet established Patient Access Center performance goals.
• Research providers and practices throughout the NYULH network to best meet the patient’s needs.
• Manage conversations with a high level of sensitivity and use good judgment when determining and documenting appropriate disposition.
• Utilize NYU FGP Healthcare systems, Access Center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.
• During all interactions, display characteristics of inquiry, empathy, courtesy, and respect.
• Adhere to Patient Access Center call metrics and goals as outlined.
• Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes.
• Proactively keep up to date on all communications.
• Participate in multidisciplinary quality and service improvement teams as appropriate.
• Demonstrate regular, consistent, and punctual attendance.
• Adheres to Patient Access Center policies and procedures.
• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH mission, vision and values and promoting excellence in the patient experience, during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
• Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
• To qualify you must have a High School diploma or equivalent, required, plus 6+ months Contact Center or Customer-Service related experience, or equivalent combination of education and experience.
Preferred Qualifications:
• Experience working within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred.
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Position Summary:
We have an exciting opportunity to join our team as an Access Center Representative I.
In this role, the Access Center Representative will act as the first "welcome" for the caller on behalf of the NYU FGP physician practices. The representative will schedule patient appointments and field inquires, concerns, and requests. The representative will instill loyalty and confidence by anticipating patient needs, displaying genuine interest, and providing accurate and efficient service to all patient and customer callers. As appropriate, the position will elicit patient information and follow established protocols to schedule patient appointments for specialized services. The representative will ensure that patient needs are met and promote the optimum Patient Experience. The Access Center Representative will establish and maintain effective relationships with patients and their families via active listening, empathy, rapport, courtesy, and professionalism.
Job Responsibilities:
• Respond to multi-channel inquiries from patients, physicians, employees, and other callers regarding appointments, referrals, provider messages, and services within the Patient Access Center in accordance with established NYU FGP guidelines.
• Utilize physician protocols to schedule appointments for NYU FGP specialties and meet established Patient Access Center performance goals.
• Research providers and practices throughout the NYULH network to best meet the patient’s needs.
• Manage conversations with a high level of sensitivity and use good judgment when determining and documenting appropriate disposition.
• Utilize NYU FGP Healthcare systems, Access Center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.
• During all interactions, display characteristics of inquiry, empathy, courtesy, and respect.
• Adhere to Patient Access Center call metrics and goals as outlined.
• Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes.
• Proactively keep up to date on all communications.
• Participate in multidisciplinary quality and service improvement teams as appropriate.
• Demonstrate regular, consistent, and punctual attendance.
• Adheres to Patient Access Center policies and procedures.
• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH mission, vision and values and promoting excellence in the patient experience, during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
• Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
• To qualify you must have a High School diploma or equivalent, required, plus 6+ months Contact Center or Customer-Service related experience, or equivalent combination of education and experience.
Preferred Qualifications:
• Experience working within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred.
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
via Jobs | NYU Langone Health
posted_at: 5 days agoschedule_type: Full-time
Position Summary:
We have an exciting opportunity to join our team as an Operations Manager
...
The Clinical Access Center Telehealth Practice Manager will work alongside Clinical Access Center leadership and partner sites to oversee the daily operations of the Telehealth Nurse Practitioner program. The Telehealth Practice Manager will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining
Position Summary:
We have an exciting opportunity to join our team as an Operations Manager
...
The Clinical Access Center Telehealth Practice Manager will work alongside Clinical Access Center leadership and partner sites to oversee the daily operations of the Telehealth Nurse Practitioner program. The Telehealth Practice Manager will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining efficient operations. The Practice Manager will be responsible for collaborating with partner sites and FGP leadership to implement operational and business initiatives. The Practice Manager is also expected to work in close collaboration with FGP Clinical Access Center and FGP site leadership to achieve strategic and operational goals related to patient access, optimization and care
Job Responsibilities:
• Monitor revenue cycle outcomes related to issues with credentialing and other insurance issues associated with telehealth visits
• In conjunction with Clinical Access Center and FGP leadership, collaboratively responsible for implementing business plan components and monitoring achievement of benchmarks and goals
• Oversee the clinical and administrative information systems in collaboration with the FGP and MCIT contacts to enhance clinical operations and business activities
• Ensure enforcement of and adherence to FGP policies and procedures
• Monitors for and reports any operating issues that may have an impact on financial results
• In conjunction with Clinical Access Center and partner site leadership, responsible for developing and implementing business plan components and monitoring achievement of benchmarks and goals and changing direction as needed
• Assist in the development of realistic performance and productivity metrics and generate ideas to improve performance
• Disseminate information to partner FGP sites related to benchmark performance, visit volume, etc., and collaborate on identification of improvement opportunities
• Review operational dashboards and management reports to track performance and identify trends to be addressed, both internally and with FGP partner sites
• Work with Clinical Access Center leadership to enforce policies and procedures related to the Telehealth practice
• Share ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (I.e. ways to optimize provider schedules, how to minimize delays, etc.)
• Partner with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
• Ensure clinical in-baskets are maintained and open encounters are closed within a timely manner
• Assist with scheduling and maintaining overall telehealth program PTOs (NP/RN/MA)
• Develop and maintain relationship between NYU and approved external vendors
• Assist with facility and space planning needs
• Assist with overall facility emergency planning and other strategic initiatives
• Assist and liaison with the FGP Call Center team related to scheduling and other initiatives
• Outbound Initiative Administration
• Assist in managing and being a key point of contact for all outbound initiatives at the NYU Langone Health Patient Access Center. These initiatives include but are not limited to: ED Discharge Post Appointment Scheduling, Hospital Post Discharge Scheduling, Gaps in Care initiatives, NP Appointment Scheduling, etc.
• Assist in the development and updating of outbound initiative training materials, tip sheets and FAQ’s.
• Reporting to FGP Leadership monthly, performance statistics (Salesforce data and Tableau data) by outbound initiative.
• Coordinate with other business leaders to establish an open communication system that ensures information is mutually shared to achieve optimal integration results.
• Attend monthly touch base calls with key stakeholders and report back to FGP Leadership any issues, concerns or opportunities.
• Play a key role in the rollout of new outbound initiatives and new technology associated with outbound initiatives (auto-dialer). Responsibilities include: requesting new inbound phone number, development of workflows, being key point of contact for stakeholders, assist in pre-go-live testing, etc.
Additional Position Specific Responsibilities:
Must have solid understanding of Ambulatory practices and principles and the challenges of managing a centralized department and multiple stakeholders (physicians, practices, Clinical Access Center team and vendor team); knowledgeable in the latest healthcare trends via ongoing self-learning, reading, organization memberships, etc. Must have a passion for providing superior service to employees and NYU FGP patients and customers. Must have an optimistic attitude. Must be a team player-positive interaction with staff at all levels is essential. Must be able to manage effectively in a fast-paced, often high-pressure environment and maintain composure in stressful situations. Must be a motivated and decisive self-starter/problem solver with excellent time management and organizational skills.
Minimum Qualifications:
To qualify you must have a Bachelor's Degree in accounting, finance, healthcare administration or related field required. Masters in Business Administration or Health Care Administration preferred.
Requires 3-5 years in a billing office or healthcare setting with prior experience of healthcare finance, medical reimbursement and managed care contracts. Three to five years managerial experience in a Professional Billing Office
Thorough knowledge of billing requirements/regulations of the major third party carriers
Preferred Qualifications:
Epic systems experience
Microsoft Office experience
Masters Degree
Previous leadership experience Show more details...
We have an exciting opportunity to join our team as an Operations Manager
...
The Clinical Access Center Telehealth Practice Manager will work alongside Clinical Access Center leadership and partner sites to oversee the daily operations of the Telehealth Nurse Practitioner program. The Telehealth Practice Manager will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining efficient operations. The Practice Manager will be responsible for collaborating with partner sites and FGP leadership to implement operational and business initiatives. The Practice Manager is also expected to work in close collaboration with FGP Clinical Access Center and FGP site leadership to achieve strategic and operational goals related to patient access, optimization and care
Job Responsibilities:
• Monitor revenue cycle outcomes related to issues with credentialing and other insurance issues associated with telehealth visits
• In conjunction with Clinical Access Center and FGP leadership, collaboratively responsible for implementing business plan components and monitoring achievement of benchmarks and goals
• Oversee the clinical and administrative information systems in collaboration with the FGP and MCIT contacts to enhance clinical operations and business activities
• Ensure enforcement of and adherence to FGP policies and procedures
• Monitors for and reports any operating issues that may have an impact on financial results
• In conjunction with Clinical Access Center and partner site leadership, responsible for developing and implementing business plan components and monitoring achievement of benchmarks and goals and changing direction as needed
• Assist in the development of realistic performance and productivity metrics and generate ideas to improve performance
• Disseminate information to partner FGP sites related to benchmark performance, visit volume, etc., and collaborate on identification of improvement opportunities
• Review operational dashboards and management reports to track performance and identify trends to be addressed, both internally and with FGP partner sites
• Work with Clinical Access Center leadership to enforce policies and procedures related to the Telehealth practice
• Share ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (I.e. ways to optimize provider schedules, how to minimize delays, etc.)
• Partner with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
• Ensure clinical in-baskets are maintained and open encounters are closed within a timely manner
• Assist with scheduling and maintaining overall telehealth program PTOs (NP/RN/MA)
• Develop and maintain relationship between NYU and approved external vendors
• Assist with facility and space planning needs
• Assist with overall facility emergency planning and other strategic initiatives
• Assist and liaison with the FGP Call Center team related to scheduling and other initiatives
• Outbound Initiative Administration
• Assist in managing and being a key point of contact for all outbound initiatives at the NYU Langone Health Patient Access Center. These initiatives include but are not limited to: ED Discharge Post Appointment Scheduling, Hospital Post Discharge Scheduling, Gaps in Care initiatives, NP Appointment Scheduling, etc.
• Assist in the development and updating of outbound initiative training materials, tip sheets and FAQ’s.
• Reporting to FGP Leadership monthly, performance statistics (Salesforce data and Tableau data) by outbound initiative.
• Coordinate with other business leaders to establish an open communication system that ensures information is mutually shared to achieve optimal integration results.
• Attend monthly touch base calls with key stakeholders and report back to FGP Leadership any issues, concerns or opportunities.
• Play a key role in the rollout of new outbound initiatives and new technology associated with outbound initiatives (auto-dialer). Responsibilities include: requesting new inbound phone number, development of workflows, being key point of contact for stakeholders, assist in pre-go-live testing, etc.
Additional Position Specific Responsibilities:
Must have solid understanding of Ambulatory practices and principles and the challenges of managing a centralized department and multiple stakeholders (physicians, practices, Clinical Access Center team and vendor team); knowledgeable in the latest healthcare trends via ongoing self-learning, reading, organization memberships, etc. Must have a passion for providing superior service to employees and NYU FGP patients and customers. Must have an optimistic attitude. Must be a team player-positive interaction with staff at all levels is essential. Must be able to manage effectively in a fast-paced, often high-pressure environment and maintain composure in stressful situations. Must be a motivated and decisive self-starter/problem solver with excellent time management and organizational skills.
Minimum Qualifications:
To qualify you must have a Bachelor's Degree in accounting, finance, healthcare administration or related field required. Masters in Business Administration or Health Care Administration preferred.
Requires 3-5 years in a billing office or healthcare setting with prior experience of healthcare finance, medical reimbursement and managed care contracts. Three to five years managerial experience in a Professional Billing Office
Thorough knowledge of billing requirements/regulations of the major third party carriers
Preferred Qualifications:
Epic systems experience
Microsoft Office experience
Masters Degree
Previous leadership experience Show more details...
via Jobs | NYU Langone Health
posted_at: 24 days agoschedule_type: Full-time
Position Summary:
We have an exciting opportunity to join our team as a Medical Assistant/Administrative Support
...
In this role, the successful candidate provides administrative support to the NYU Langone FGP Boynton Beach Clinical Access Center. The Medical Assistant/Administrative Support will be responsible for assisting the Clinical Access Center clinical staff with completing phone calls, scheduling and other tasks to facilitate the efficient
Position Summary:
We have an exciting opportunity to join our team as a Medical Assistant/Administrative Support
...
In this role, the successful candidate provides administrative support to the NYU Langone FGP Boynton Beach Clinical Access Center. The Medical Assistant/Administrative Support will be responsible for assisting the Clinical Access Center clinical staff with completing phone calls, scheduling and other tasks to facilitate the efficient flow of communication between the Boynton Beach office, the patient and the local site.
Job Responsibilities:
• Medication refills: assist with phone calls and other follow up to pharmacies, local site and patient, assist with pending refill requests as directed by the registered nurse.
• Other duties as required.
• Medical record updates under the direction of the registered nurse.
• Scheduling: assist patient in scheduling urgent or same day appointments with provider/urgent care, or lab, injection and nurse visits.
• Lab tests: assist staff with issues regarding lab results, status of outstanding labs or adding tests onto existing orders as directed by the registered nurse or provider.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent.
Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA))..
Preferred Licenses: Medical Assistant Certificate
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Florida’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
We have an exciting opportunity to join our team as a Medical Assistant/Administrative Support
...
In this role, the successful candidate provides administrative support to the NYU Langone FGP Boynton Beach Clinical Access Center. The Medical Assistant/Administrative Support will be responsible for assisting the Clinical Access Center clinical staff with completing phone calls, scheduling and other tasks to facilitate the efficient flow of communication between the Boynton Beach office, the patient and the local site.
Job Responsibilities:
• Medication refills: assist with phone calls and other follow up to pharmacies, local site and patient, assist with pending refill requests as directed by the registered nurse.
• Other duties as required.
• Medical record updates under the direction of the registered nurse.
• Scheduling: assist patient in scheduling urgent or same day appointments with provider/urgent care, or lab, injection and nurse visits.
• Lab tests: assist staff with issues regarding lab results, status of outstanding labs or adding tests onto existing orders as directed by the registered nurse or provider.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent.
Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA))..
Preferred Licenses: Medical Assistant Certificate
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Florida’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time and Part-time
Home Instead, the World leader in senior personal care! Come join over 100,000 Care Professionals who work in our 1,500 offices globally!
The passion to care is already in some people; they just need an outlet. At Home Instead we provide that…plus a whole lot more! We are hiring experienced caregivers, for full-time Day Shifts...
W2 Employee
You would be a W2 employee (we pay/file your payroll taxes for you), and we pay overtime at 1.5x your
Home Instead, the World leader in senior personal care! Come join over 100,000 Care Professionals who work in our 1,500 offices globally!
The passion to care is already in some people; they just need an outlet. At Home Instead we provide that…plus a whole lot more! We are hiring experienced caregivers, for full-time Day Shifts...
W2 Employee
You would be a W2 employee (we pay/file your payroll taxes for you), and we pay overtime at 1.5x your pay rate!
We offer benefits; for full time AND part time employees
We offer competitive pay, direct care health plan, paid time off, overtime pay, and performance-based bonus programs... plus more! Once hired, we provide you the training you need to be super-successful! All of these great incentives grow as you continue to grow with Home Instead.
We Help Those Who Need It Most
Love to socialize? Perfect! Our clients love to chat. Take pride in helping someone look their best? Lovely; our clients and their families appreciate this! Good at organizing and cooking? Our clients need a good home cooked meal and keeping a neat kitchen.
We're a family
You will feel love and support from the day you walk in the door. We support, trust and look out for each other. That's our recipe for success!
How To Apply
Our recruiting team will contact you once your application comes through, it's fast and simple! Apply today before our jobs are filled.
We are an Equal Opportunity Employer and operate a drug free workplace.
Website: https://www.homeinstead.com/location/844/home-care-jobs Show more details...
The passion to care is already in some people; they just need an outlet. At Home Instead we provide that…plus a whole lot more! We are hiring experienced caregivers, for full-time Day Shifts...
W2 Employee
You would be a W2 employee (we pay/file your payroll taxes for you), and we pay overtime at 1.5x your pay rate!
We offer benefits; for full time AND part time employees
We offer competitive pay, direct care health plan, paid time off, overtime pay, and performance-based bonus programs... plus more! Once hired, we provide you the training you need to be super-successful! All of these great incentives grow as you continue to grow with Home Instead.
We Help Those Who Need It Most
Love to socialize? Perfect! Our clients love to chat. Take pride in helping someone look their best? Lovely; our clients and their families appreciate this! Good at organizing and cooking? Our clients need a good home cooked meal and keeping a neat kitchen.
We're a family
You will feel love and support from the day you walk in the door. We support, trust and look out for each other. That's our recipe for success!
How To Apply
Our recruiting team will contact you once your application comes through, it's fast and simple! Apply today before our jobs are filled.
We are an Equal Opportunity Employer and operate a drug free workplace.
Website: https://www.homeinstead.com/location/844/home-care-jobs Show more details...
via Wells Fargo
posted_at: 3 days agoschedule_type: Full-time
Why Wells Fargo:
Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. We’re... especially proud of our tangible,
Why Wells Fargo:
Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. We’re... especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees’ financial health, we offer competitive salaries and generous benefits package. Apply today.
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgement within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customer
• Refer customers' financial needs to other bankers and partners as needed
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging with customers through outreach via phone or email
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Ability to help customers succeed financially by offering introductions to additional team members as appropriate
• Experience working with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Ability to interact with integrity and professionalism with customers and team members
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
• Ability to work weekends and holidays as needed or scheduled
• Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship
Posting Location(s):
• 8768 Boynton Beach Blvd; BOYNTON BEACH, FL 33472
@RWF22
Posting End Date:
• Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more Show more details...
Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. We’re... especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees’ financial health, we offer competitive salaries and generous benefits package. Apply today.
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgement within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customer
• Refer customers' financial needs to other bankers and partners as needed
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging with customers through outreach via phone or email
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Ability to help customers succeed financially by offering introductions to additional team members as appropriate
• Experience working with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Ability to interact with integrity and professionalism with customers and team members
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
• Ability to work weekends and holidays as needed or scheduled
• Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship
Posting Location(s):
• 8768 Boynton Beach Blvd; BOYNTON BEACH, FL 33472
@RWF22
Posting End Date:
• Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more Show more details...
via Jobs | NYU Langone Health
posted_at: 18 days agoschedule_type: Full-time
Position Summary
With guidance from Learning and Development (L&D) Leadership, the L&D Specialist enhances the centralized training and on-the-job support infrastructure for the NYU FGP Central Billing Office and Patient Access Center. Proficiency in designing, developing, and facilitating training is essential. Additionally, the Specialist will curate and uphold reference materials for various... purposes, including new hires, refreshers, performance
Position Summary
With guidance from Learning and Development (L&D) Leadership, the L&D Specialist enhances the centralized training and on-the-job support infrastructure for the NYU FGP Central Billing Office and Patient Access Center. Proficiency in designing, developing, and facilitating training is essential. Additionally, the Specialist will curate and uphold reference materials for various... purposes, including new hires, refreshers, performance improvement, and staff development. Reporting directly to the L&D Supervisor, they collaborate with the L&D Leadership to identify ongoing training needs, devise suitable interventions, and liaise with designated leaders for continuous improvement initiatives.
Responsibilities
1. Collaborate with L&D leadership and team to identify and assess training needs for staff.
· Assist in designing and developing training interventions and materials.
· Participate in training design and development sessions.
· Ensure training aligns with organizational goals and values.
· Work with management to validate objectives and develop content.
· Modify instructional materials based on feedback.
2. Collaborate with Quality and Operations leadership to ensure combined efforts for employee success.
3. Develop additional training and reference materials, including course outlines, presentations, eLearning content, and assessments.
· Create learner activities, checklists, quizzes, and simulations.
· Develop online documentation and job aids.
· Conduct webinars and eLearning sessions as assigned.
4. Deliver classroom training to a designated audience.
· Set up the training room and coordinate equipment.
· Provide feedback to new hires throughout training.
· Identify low performers and communicate with management.
5. Support job performance with quick references and documentation.
6. Manage training and reference content in a centralized repository.
· Format and create content per the repository's design.
· Maintain and upload new information as assigned.
· Assist in monitoring content requests and user access.
7. Perform training administrative functions, including maintaining class schedules and LMS records.
· Keep rosters for class enrollment current.
· Provide and record training reports and course survey results.
8. Coordinate with staff for improvement initiatives and participate in QA initiatives.
· Meet regularly with L&D team.
· Assist in interventions for low-achieving learners.
· Participate in QA and performance monitoring activities.
9. Identify issues affecting future training and modify materials as needed.
10. Perform other duties as assigned.
11. Drive consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy C.A.R.E.S. (Connect, Align, Respond, Ensure, and Sign-Off).
Minimum Qualifications:
To qualify you must have an Associates Degree or a high school diploma and equivalent experience. Must have one year of learning and development experience and two years of facilitation experience. Must have strong verbal and written communication skills. Demonstrate strong interpersonal skills and ability to analyze issues quickly and identify the best solutions. Demonstrate the ability to present information in a classroom or remote setting. Be a high-performing PC user with basic Microsoft Excel, PowerPoint, and Word knowledge. Preferred healthcare background within a Customer Service, Professional Billing, or Contact Center setting.
Preferred Qualifications:
Healthcare background preferred within a Customer Service, Professional Billing, or Contact Center setting.
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Florida’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
With guidance from Learning and Development (L&D) Leadership, the L&D Specialist enhances the centralized training and on-the-job support infrastructure for the NYU FGP Central Billing Office and Patient Access Center. Proficiency in designing, developing, and facilitating training is essential. Additionally, the Specialist will curate and uphold reference materials for various... purposes, including new hires, refreshers, performance improvement, and staff development. Reporting directly to the L&D Supervisor, they collaborate with the L&D Leadership to identify ongoing training needs, devise suitable interventions, and liaise with designated leaders for continuous improvement initiatives.
Responsibilities
1. Collaborate with L&D leadership and team to identify and assess training needs for staff.
· Assist in designing and developing training interventions and materials.
· Participate in training design and development sessions.
· Ensure training aligns with organizational goals and values.
· Work with management to validate objectives and develop content.
· Modify instructional materials based on feedback.
2. Collaborate with Quality and Operations leadership to ensure combined efforts for employee success.
3. Develop additional training and reference materials, including course outlines, presentations, eLearning content, and assessments.
· Create learner activities, checklists, quizzes, and simulations.
· Develop online documentation and job aids.
· Conduct webinars and eLearning sessions as assigned.
4. Deliver classroom training to a designated audience.
· Set up the training room and coordinate equipment.
· Provide feedback to new hires throughout training.
· Identify low performers and communicate with management.
5. Support job performance with quick references and documentation.
6. Manage training and reference content in a centralized repository.
· Format and create content per the repository's design.
· Maintain and upload new information as assigned.
· Assist in monitoring content requests and user access.
7. Perform training administrative functions, including maintaining class schedules and LMS records.
· Keep rosters for class enrollment current.
· Provide and record training reports and course survey results.
8. Coordinate with staff for improvement initiatives and participate in QA initiatives.
· Meet regularly with L&D team.
· Assist in interventions for low-achieving learners.
· Participate in QA and performance monitoring activities.
9. Identify issues affecting future training and modify materials as needed.
10. Perform other duties as assigned.
11. Drive consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy C.A.R.E.S. (Connect, Align, Respond, Ensure, and Sign-Off).
Minimum Qualifications:
To qualify you must have an Associates Degree or a high school diploma and equivalent experience. Must have one year of learning and development experience and two years of facilitation experience. Must have strong verbal and written communication skills. Demonstrate strong interpersonal skills and ability to analyze issues quickly and identify the best solutions. Demonstrate the ability to present information in a classroom or remote setting. Be a high-performing PC user with basic Microsoft Excel, PowerPoint, and Word knowledge. Preferred healthcare background within a Customer Service, Professional Billing, or Contact Center setting.
Preferred Qualifications:
Healthcare background preferred within a Customer Service, Professional Billing, or Contact Center setting.
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Florida’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information Show more details...
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